Cancellation and Refund Policy

Review WebTrendSEO’s cancellation and refund terms for services, consultations, courses, digital products and software.

WebTrendSEO Cancellation and Refund Policy

Last updated: September 4, 2026

This Cancellation and Refund Policy explains the conditions that apply to purchases of services, consultations, courses, training, digital products and software from WebTrendSEO, operated by Adeel Akram (“WebTrendSEO,” “we,” “us,” or “our”).

Because we provide professional services and digital products rather than physical goods, traditional product returns generally do not apply.

Nothing in this policy limits any consumer right that cannot legally be excluded under applicable law.

1. SEO and Digital Marketing Services

Cancellation Before Work Begins

If you cancel a service before work has started, you may request a full refund of the amount paid for that service.

Payment-processing charges, currency-conversion costs or other non-refundable third-party fees may be deducted where applicable.

Cancellation After Work Begins

Once work has started, any approved refund will be calculated after deducting the value of:

  • Research already completed

  • Audits or analysis performed

  • Meetings and consultation time

  • Content or reports prepared

  • Technical implementation completed

  • Software, tools or third-party costs purchased for the project

  • Other work completed according to the agreed scope

If the value of completed work equals or exceeds the amount paid, no refund will be due.

WebTrendSEO may provide a progress summary or completed deliverables when calculating a proportional refund.

Completed Services

A service is normally considered completed when the agreed deliverables have been provided or the agreed service period has ended.

Completed services are non-refundable except where:

  • WebTrendSEO materially failed to provide the agreed service

  • The delivered service materially differs from the written agreement

  • Applicable law requires another remedy

You should report a material issue within seven days of delivery so we have a reasonable opportunity to investigate and correct it.

2. Monthly and Recurring Services

You may cancel a monthly or recurring service before the next billing or service period begins.

Cancellation prevents future service periods but does not normally provide a refund for:

  • A billing period that has already started

  • Work already completed

  • Reserved service capacity

  • Third-party costs already incurred

If WebTrendSEO ends a prepaid recurring service without cause before the relevant service period is completed, any eligible unused portion may be refunded.

3. Consultations and Meetings

You may reschedule or cancel a consultation by providing at least 24 hours’ notice.

If you cancel with sufficient notice and do not want to reschedule, you may request a refund.

A consultation may be non-refundable when:

  • You cancel with less than 24 hours’ notice

  • You do not attend the scheduled meeting

  • You arrive late and the consultation cannot reasonably be completed

  • The consultation has already been delivered

WebTrendSEO may reschedule a consultation when circumstances outside our reasonable control prevent attendance.

4. Live Courses and Training

A student may request a refund for a live course before the first scheduled class begins.

Once the first class has started, course fees are generally non-refundable because teaching capacity, schedules, live access and course resources have already been allocated.

If you cannot attend a class, WebTrendSEO may provide a recording or alternative material when available. Missing a live class does not automatically create eligibility for a refund.

A course schedule may occasionally change because of instructor availability, technical problems, holidays or circumstances outside our reasonable control. A reasonable schedule adjustment does not automatically qualify the student for a refund.

If WebTrendSEO cancels an entire course and does not provide a reasonable alternative, affected students may receive a refund for the undelivered course.

5. Recorded Courses and Digital Training

Recorded courses and downloadable training products are non-refundable once:

  • Access credentials have been issued

  • A download link has been delivered

  • Course recordings have been shared

  • The digital material has been accessed or downloaded

A refund or replacement may be considered if:

  • You were charged more than once for the same purchase

  • WebTrendSEO cannot provide the purchased access

  • A serious technical problem prevents access and cannot be resolved within a reasonable period

  • The product materially differs from its published description

  • Applicable law requires a refund

You must contact us and allow a reasonable opportunity to resolve access or technical problems before requesting a refund.

6. Course Results and Student Responsibility

WebTrendSEO courses provide education, practical guidance, learning resources and professional training. Purchasing or completing a course does not guarantee any particular result.

We do not promise or guarantee:

  • Search-engine rankings

  • Website traffic

  • Leads or sales

  • Employment or promotion

  • Freelance clients

  • Business growth

  • Income or profit

  • Certification by a third party

  • Success within a particular period

Individual results depend on factors such as the student’s:

  • Existing knowledge and capabilities

  • Attendance and participation

  • Time and effort

  • Practice and implementation

  • Decision-making

  • Industry and market conditions

  • Access to suitable projects and resources

  • Ability to apply the material correctly

  • Search-engine and platform changes

A lack of a particular personal, professional or financial result is not, by itself, grounds for a refund.

7. Digital Products and Software

Digital products, templates, reports, downloads and software licences are generally non-refundable after delivery, download, activation or access.

A refund or replacement may be considered when:

  • A duplicate payment occurred

  • The purchased product was not delivered

  • A verified technical defect prevents the product from performing its materially advertised function

  • WebTrendSEO cannot provide a reasonable correction or replacement

  • Applicable law requires a remedy

Compatibility issues caused by unsupported hosting, WordPress configurations, third-party plugins, themes, custom code or failure to meet published system requirements do not automatically qualify for a refund.

Specific software products may have additional licence, renewal, support and refund terms displayed at the time of purchase.

8. Change of Mind

A change of mind, personal preference or decision not to use a delivered service, course or digital product does not normally qualify for a refund after work, access or delivery has begun.

Before purchasing, you should review the service scope, course description, schedule, requirements and included deliverables.

You may contact us before payment if you need clarification.

9. Duplicate or Incorrect Payments

If you believe you were charged twice or paid an incorrect amount, contact us promptly with:

  • Your name

  • Email address

  • Purchase or service

  • Payment date

  • Amount and currency

  • Transaction reference

  • Evidence of the payment

Verified duplicate payments will be refunded to the original payment method where reasonably possible.

10. How to Request a Cancellation or Refund

Send your request to:

Email: contact@webtrendseo.com
Subject: Cancellation or Refund Request

Include:

  • Your full name

  • Email address used for the purchase

  • Service, course or product purchased

  • Payment date

  • Amount and currency

  • Transaction reference or receipt

  • Reason for the request

  • Relevant supporting information

We normally acknowledge a complete request within five business days.

We may request additional information to verify the payment or investigate the matter.

11. Refund Processing

If a refund is approved, WebTrendSEO will normally initiate it within 7–10 business days.

The time required for the amount to appear in your account may depend on the payment provider, bank, currency and country.

Unless required otherwise by law:

  • Refunds will normally use the original payment method

  • Payment-processing fees may be non-refundable

  • Currency-conversion differences are not controlled by WebTrendSEO

  • WebTrendSEO is not responsible for delays caused by a bank or payment provider

12. Disputes and Chargebacks

Please contact us before initiating a payment dispute or chargeback so we have a reasonable opportunity to investigate and resolve the issue.

Submitting a false, misleading or abusive chargeback may result in suspension of access to services, courses, products or software, without affecting any rights available under applicable law.

13. Changes to This Policy

We may update this Cancellation and Refund Policy when our services, courses, products, payment methods or legal obligations change.

Changes will apply from the revised date displayed on this page. They will not remove refund rights that had already arisen under an earlier applicable version or under applicable law.

14. Contact Us

For questions about cancellations or refunds, contact:

WebTrendSEO
Operated by Adeel Akram
Lahore, Punjab, Pakistan
Email: contact@webtrendseo.com
Phone/WhatsApp: +92 340 0644414
Website: https://webtrendseo.com/